FAQ

How do your shoes fit?

Men's sneakers are true to size. For half sizes, order next size up!

Women's sneakers run about half a size small.

How do I clean my Wave Runner water shoes?

Remove the sole and rinse under water. No bleach or ironing as it will cause damage to the shoe. Let it air dry for best results. 

Are the shoes slip resistant?

The TPR material on outsole toe and heel provides resistance to slip.

Are the water shoes good for hiking?

Our aqua sneakers are a great choice for hiking in wet areas such as creeks and streams. However, the aqua sneakers are more suitable for activities involving the beach, boats, water parks and other aquatic activities.

Will sand get inside my water shoes?

With a thin mesh and drainage holes, sand will inevitably get inside the shoes. However, they will allow you to walk on hot sand and avoid injury by stepping on sharp objects. Remove the sole and give them a quick rinse to remove the sand!

Are the water shoes good for running?

Our aqua sneakers definitely provide the flexibility and versatility needed for a good beach run. Wherever you decide to use them, we ask you to be responsible and safe!

What are the different materials that make up the shoe?

The upper part of the shoe consists of a durable polyester mesh and the outsole is EVA+TPR.

How does water get drained?

Water easily drains through the single layer mesh and multiple draining holes in the innersole and outsole.

Can I remove the insole?

Yes the insole is removable.

What does the shoe weigh?

A pair weighs on average 10 ounces.

Where do you ship?

We currently ship all our products to the U.S only.

What if I want to change or cancel my order?

Please contact us as soon as possible through our contact us form or by sending us an email at info@waverunnersport.com

Is my information safe with Wave Runner Sport?

Our online shop is powered by Shopify, a trusted and secure platform, using SSL encryption technology to protect a shopper’s personal information during the checkout process.

What is your return policy?

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you received it and undamaged in any way. 

What is your exchange policy?

You have a full 365 days to exchange your product for the same item. Please contact us by email for an exchange (include your order number) and our team will guide you through the process.

 

 Have any Questions? 

Click Here to Send us an Email